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    SHINEE SIGNATURE

    Customer Reviews

    Based on 9 reviews
    5 Star
    56% 
    5
    4 Star
    44% 
    4
    3 Star
    0% 
    0
    2 Star
    0% 
    0
    1 Star
    0% 
    0
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    H
    02/05/2019
    Hero

    A bit frustrating but worthwhile

    I bought the leather version of this case. Because I had none of the special asterisk(*) options, I planned on only waiting a few weeks before shipping. This didn't quite happen, I waited closer to a month before emailing to ask for an update. I never received that update. The emails I received when trying to talk to support were very brief, uninformative, and I believe they were automated as well. Eventually, closer to a month from my original order date, it was finally shipped. Shipment took maybe one to two weeks, expected for an international product, and I only received it today. I do love it. The quality is very nice, the picture looks fantastic, and it's overall just a nice looking phone case. The leather case comes with a small magnetic closure attached to the front flap that I wasn't expecting, but it's a nice addition. Because of my poor customer support experience -- I'm rating 4 out of 5 stars. However, as frustrating as it was, I would order another case in the future. My only advice is to be patient. The timelines on the site aren't 100% accurate. I hope that's something they'll change in the future, I would have had no problem with waiting a longer time for my case if I had been informed beforehand. Long wait. Good case. Great purchase.

    KZ
    07/12/2018
    Khairunnisa Z.
    Malaysia

    Great case but waiting time is too long

    I ordered this phone case for my Huawei P10 Plus. At first, the parcel arrived after a few weeks but there was an error in production as the phone case I received was wrongly made. Thus, I contacted the team and they arranged another delivery that came in yesterday. All in all, the case is well made and I truly love the design. It would be great if they got it correct on the first delivery but nevertheless, I'm satisfied with their service :)

    KQ
    01/30/2017
    Kubra Q.

    Good

    Good

    AC
    08/30/2016
    Ashley C.

    Looks and Feels Great!

    This case looks fantastic! The colors are as they appear on the image on the site. The material of the case feels great as well! It doesn't smudge or feel slippery at all.

    MF
    08/27/2016
    Mirka F.

    the shipping was good. i

    the shipping was good. i wasn't expecting it to come as soon as it did and the case material is perfect to help protect the phone